Jetson

Skip the long build cycles and stand up a speech-driven experience in an afternoon. Start by connecting your catalog, prices, and order rules, then plug in your preferred checkout and fulfillment services. Link your experience to Amazon Alexa and Google Assistant for hands-free access, and add Slack for typed interactions when voice isn’t an option. Use the visual conversation builder to outline greetings, intent paths, and confirmations. Set sample phrases, define slots like size or quantity, and preview the flow with the built‑in simulator before you go live.

Turn conversations into conversions with ready-to-use purchase flows. Let shoppers browse by voice, filter by attributes, and add items to cart with quick confirmations. Offer substitutes when items are out of stock, bundle accessories, and present time-limited offers. Route checkout to your existing payment provider or pass the cart to your web flow, depending on channel policy. Manage inventory, pricing, and availability from the admin console in real time. Review revenue, top queries, and drop‑off points to refine prompts and shorten paths to purchase. Run A/B tests on greetings, recommendations, and upsell messages to improve completion rates.

Use the same workspace for service and retention. Build paths for order status, returns, store hours, and FAQs so customers get instant answers without waiting on hold. Let users reorder past purchases, schedule pickups, or book appointments with voice confirmations sent by text or email. When automated help isn’t enough, route the thread to a teammate in Slack with the full transcript and context, then close the loop by updating the customer through the original channel. Personalize responses with profile data and purchase history, and nudge high‑value segments with reminders or replenishment prompts at the right time.

Operate efficiently across teams and environments. Product managers map journeys, content editors tune phrasing, and developers wire systems through APIs and webhooks. Import or sync product data via CSV or your commerce backend, and manage locales with language variants and synonyms. Use roles and approvals to control who can publish, and stage updates safely before promoting to production. Monitor intent accuracy, latency, and error rates with live logs and alerts. Apply consent, masking, and retention settings to meet your compliance needs, and export analytics to your BI tools to align voice performance with broader KPIs.